1. Data Controller
The data controller for the personal data collected through the aquagymfit.com website and the AquaGymFit Virtual Coach application is:
- VSBG — represented by Yan Berrabah
- Contact: contact@aquagymfit.com
2. Data Collected
In connection with the use of the Service, we collect:
- Identification data : last name, first name, e-mail address, phone number (optional), region, occupation
- Usage data : sessions created, exercises viewed, usage statistics
- Payment data : processed by our secure service provider, never stored on our servers
- Technical data : IP address, browser type, operating system, cookies (see dedicated section)
3. Purposes of Processing
Your data is processed for the following purposes:
- Creating and managing your account
- Providing and improving the Service
- Billing and commercial follow-up
- Customer support and communication
- Security and fraud prevention
- Compliance with our legal obligations
4. Legal Basis
The processing of your data is based on the performance of the contract between us (General Terms of Sale), your consent (newsletter, non-essential cookies), our legitimate interest (improvement of the Service) or our legal obligations.
5. Retention Period
Your data is retained for the entire duration of your use of the Service, and then archived for the applicable statutory period (generally 3 years for commercial data and 10 years for accounting data).
6. Data Recipients
Your data is intended for VSBG's internal teams and for our processors (hosting, payment, support, e-mailing), with whom we have signed GDPR-compliant data protection agreements. Your data is never sold to third parties.
7. Transfers Outside the EU
Some of our service providers may be located outside the European Union. In such cases, appropriate safeguards (European Commission standard contractual clauses) are put in place to ensure an adequate level of protection.
8. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification in the event of inaccuracy
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to portability of your data
- Right to object to processing
- Right to withdraw your consent at any time
To exercise these rights, contact us at contact@aquagymfit.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
9. Cookies
The site uses cookies to ensure its operation, measure its audience and improve your experience. You can manage your preferences at any time via the cookie banner or your browser settings.
- Strictly necessary cookies : essential to the operation of the site (set without consent)
- Analytics cookies : audience measurement (subject to consent)
- Marketing cookies : targeted advertising (subject to consent)
10. Security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration or disclosure.
11. DPO Contact
For any question regarding the protection of your data: contact@aquagymfit.com